[Resolved]  MakeMyTrip India — id nn[protected] cancelled booking refund not given

Booked the flight ticket from maa to ams and ams to maa roundtrip with the cancellation option.

We have cancelled the flights due to flight reschedule and chosen the cancellation but still the cancellation refund is not processed.

Also not able to reach the customer support.

When we reached them through facebook they are asking to consult with airlines.