[Resolved] MakeMyTrip India — irctc booking fraud

Yamini Sunny Punj

from Mumbai, Maharashtra

Address:

Amritsar, Punjab

I have booked irctc ticket twice in 4 months, both the times i have booked lower birth but every time they provide me the upper birth, the original fare was 1880 but they charged 2049, even then i booked the tickets, but after confirmation they have given me the upper birth. This happens every time when i booked with mmt.. I am totally frustrated with their services. The worst booking company ever you are mmt.. If you don't take any action towards this, i will mail to irctc against you and will file the complaint in consumer care.. I want revert for this.. How every time you guys cheat the people..

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Sep 25, 2019

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2019

MakeMyTrip India Customer Care's response Dear Customer,

Apologies for the trouble caused to you.

We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the correct booking ID so that we can assist you further. We are unable to trace the details with the email address and phone number provided by you.

Regards,
Team- MakeMyTrip Care