[Resolved] MakeMyTrip India — loot in the name of package!! | |
I had booked a fully loaded 6n package to bali but it does not include anything else except hotel & flights. Please help me understand how is this supposed to be fully loaded. Secondly, you have charged me rs 64970 for two people for just flights and hotel where it is not costing more than rs 52000 if i book these separately on your app for the same duration and on the same dates. Kindly explain for what have you charged us an additional amount of rs 12970. Attached are the screenshots of the estimates for two people if booked directly for the same dates same flights same hotel. On top of that the response i received from your executive was "dear guest, Please note prices are dynamic and subject to the availability. Also while making the payment you should have checked all the details. Regards, sarwar" This is the sheer daylight loot and breaking our trust. Packages are supposed to be cheaper but its a different story on mmt. Was this information helpful? | |
Jul 9, 2018 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Jun 06, 2018 MakeMyTrip India Customer Care's response Dear shik_27We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further, while looking into your concern we have found that a few important details are missing. Please provide us with the following details: - Booking id or E-mail Id/Mobile number entered at the time of booking. We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care | |
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