[Resolved]  MakeMyTrip India — lying again n again

Address:Chandigarh, Punjab, 160036
Website:Www.makemytrip.com

They are thieves... They have deducted mu money 4 times when i booked only once and they are denying it. I have called several times and they are lying again and again that we are looking into this but again i called they said we are forwarding your request... I have attached my bank statement also it clearly states there are 4 deduction but they are not refunding my money... And there call centre people are useless they know any thing how to rsolve a query... They playing senior themselves and talk to the customers.. Ans there seniora are not even come on call...
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Jun 9, 2019
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
May 06, 2019
MakeMyTrip India Customer Care's response
Dear Meloday,

Regret the inconvenience
We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further.
Regards,
Team- MakeMyTrip Care
Complaint comments 

Comments

Dear Sir,
I have to inform you I was booked a flight ticket from Delhi to baghdogra(Siliguri)on 17 April 2019 which is cancelled at same date and booking id is NF[protected] and the amount was (20556) twenty thousand five hundred fifty six inr.
So
I strongly requesting to you for my pending amount please refund to my account
My account was debited twice on 01/04/2019 for payment of Rs.10, 894/-. against my booking NH[protected], after spending many many hours with your telecom executives following up for refund the payment is still outstanding. Please process the same on urgent basis.
My refund amount not received. Hebron transport trip cancellation.pls find below SMS received.

Dear Customer, PNR HT[protected], Your Trip from Hosur to Chennai is cancelled due to Bus breakdown . Sorry for the inconvenience.

Hebron Transports

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