Because of make my trip's poor date visibility i have lost rs. 8600/-
Couple of weeks back i have enquired about flights for the date 10.11.207. Since i haven't decided anything yet, i have closed the app. Today, on 10.10.2017 i was in a hurry to book flight ticket and opened the make my trip mobile application from hyderabad to bengaluru. The date i e as in day 10 was displayed in higher font than the month and the app has my previous search details erroneously i booked flight tickets for the date 10.11.2017 instead of 10.10.2017. When i realised the mistake done by then the payment was made and money got debited from my account. While i try repair the mistake the make my trip support desk says that refund is impossible. Since, i am in hurry i have rescheduled my travel to 10.10.2017 by paying rs. 11000 change extra. I seriously don't understand why there is a no win... Win scenario... It's the mobile application that 1. It captured my previous enquiry details, 2. The complete date is not in same font (Only the date is in bigger font to the month). 3. And collected rs. 8600 change as air fare penalty. How is it justified. I seriously need refund of rs. 8600/- or else i will go to the higher levels.
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