[Resolved]  MakeMyTrip India — makemytrip - booking from bangalore to dubai for 2 adults and 2 chd

Address:	560067
Website:	www.makemytrip.com

I had booked a trip from bangalore to dubai from 27th dec thru 2nd january for 4 passengers (2 adt and 2 chd age 5 and 11), despite the booking for 4 passengers we were provided only a double bed and no extra bed for the child. When we checked with the hotel they wanted us to pay 300 aed for extra bed as mmt had not requested for it. This is something so basic for a family that we would have expected the travel agent to take care of this. Second mmt booked connecting flights from shj-blr and vice versa. There are direct flights from dubai to bangalore however mmt choose the following itinerary.
Blr-hyd, hyd-shj, the overall duration of this trip was 10+ hours and return from shj-lko and lko-blr the overall duration of this trip was 20+ hours which is extremely disappointing. Mmt also charged extra 4000 for transport from shj - dubai and vice versa. One of the worst experiences we have had with this trip with mmt and will never recommend anyone. Please suggest desirable resolution for the incovenience caused.