MakeMyTrip India — Makemytrip fooling consumers on app. Please refund

Address:	Mumbai City, Maharashtra, 400088
Website:	www.makemytrip.com

I have booked a return flight to Kuala Lampur for 18th Aug and return on 26th Aug. Ticket No: NN[protected]. This was booked under the offer: SUMMER and with the condition that I will get a cash back of Rs. 9000 per ticket. I had booked it specifically for the offer. When i put in the code it told me that it is available only for Citicard and I paid it with Citicard and it accepted the booking. However, after booking it came up that it is not applicable to KL. When it can pop up for the right card, why is there no pop up telling me the destination is not applicable? I would like a refund for the same. I am a MMT app loyalist and getting treated badly. Your 1800 no is not working and I have registered complaints on your FB page and Twitter.