[Resolved] MakeMyTrip India — makemytrip is a total fraud loot your money

Jhilmil Bhagabati

from Guwahati, Assam

Address:	Gurgaon, Haryana
Website:	Makemytrip

We had booked a europe trip with our hard earned money via makemytrip and our dream trip turned into nightmare because of makemytrip.. After getting czech republic visa we contacted mmt executive to book our itenary.. They asked us to pay an amount of rs 3lac 10k in advance.. We did the whole payment in advance. Then we asked the mmt executive whether we need to visit prague on czech republic visa and she told no need to visit prague and she prepared our itenary from delhi airport to amsterdam then from zurich to delhi. On the day of departure we were denied boarding by alitalia airlines on the ground that we do not have prague on our itenary. We were thrown out of the airpoet in the middle of the night and our hard earned money got wasted.. Makemytrip ruined our trip.. We want our money back.

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Feb 4, 2019

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2019

MakeMyTrip India Customer Care's response Dear Jhilmil Bhagabati
We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: -
• MakeMyTrip Booking Id.
• Correct Email address or number entered at the time of booking.

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care