[Resolved]  MakeMyTrip India — Makemytrip is not providing invoice for air tickets!!

I had taken a holiday package from makemytrip from mumbai to manali & back.
I requested them for an invoice for air tickets as i have to claim my lta, but they are saying we cannot give the same as it is against company policy.

This is not the first time makemytrip is behaving unresponsible, during the same trip the driver had threatened us.
Inspite of complaining again and again, makemytrip did not take any responsibilty. Had a very horrifying experience with them.

Their customer care executives are not trained at all. All they are taught to repeat one line"sorry for the inconvenience"

Its only a money making company but provides zero service experience.
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Sep 24, 2016
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2016
MakeMyTrip India Customer Care's response
Dear anupa hatwar

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care
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