[Resolved]  MakeMyTrip India — misbehavior & non hygienic placement of hotel

Address:Mysore, Karnataka

The hotel provided in mysore shastri paradise is non hygienic. The bathrooms were sticking. The bed covers, pillows were used & and dirty. The people over there misbehaved with us. Still after complaining to reception they didn't manage proper bedcovers. The room locks were damaged. The furniture of the rooms were so rough that it scratched on the hands &the people in our group got injured.
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Oct 6, 2017
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2017
MakeMyTrip India Customer Care's response
Dear Abhishek Surekal,

We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint while validating the issue we have found that a few important details are missing.

Please provide us with the following details: -

• Booking ID or
• Correct Email address used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care
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