[Resolved] MakeMyTrip India — mmt is not able to contact vistara airlines to process my refund request

atulrai

from Mumbai, Maharashtra

Address:	122002
Website:	www.makemytrip.com/support/contact-us.php

Dear sir,
I regret to say that i booked my round-trip ticket though mmt website and application.
Through the website my onward ticket from hyderbad to delhi was booked for wrong month with same date [autofilled by mmt website ].

Since, mmt was not able to help me in any way, i reached to vistara directly for cancellation which was processed at their end immediately.

I even have a reference number from them sir..
But, mmt has not been able to reach airvistara after trying for entire day on 18-jan-2018.

So, please try to help customer and not only make money out of your customer (S) who earn this money with great difficulty.

Complaint reference no[protected]

I pray that you are able to connect to airvistara.

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Mar 14, 2019

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2019

MakeMyTrip India Customer Care's response Dear atulrai
Greetings from MakeMyTrip.
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
Further, in reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly.

Regards,
Team - MakeMyTrip Care