MakeMyTrip India — mmt travel finance disappeared

Address:Kasaragod, Kerala, 671121

Makemytrip travel finance dissapeared from payment list. What to do now, makemytrip customer care also not supporting to the matter.

Kindly advice or take necessary action. Finance approved is updated on cibil report as consumer loan. This is going to kill my cibil score without knowing the utilised finance repayment due date and amount.

Email: [protected]@gmail.com
Mob [protected]
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MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2019
MakeMyTrip India Customer Care's response
Dear Customer,

Apologies for the trouble caused to you.

We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience.

Please note that the MMTF program is temporarily disabled by Capital Float (Lending partner). During this interim, on-boarding of the new user is not possible and the existing user cannot see the MMT travel finance in the payment page. However, the existing user will be able to see the MMTF banner so that he can make the payment towards his existing loans(If any).

Regards,
Team-MakeMyTrip Care
Aug 27, 2019
Updated by asifteenage
To pay existing Travel finance taken as EMI, Now not allowed to pay as EMI by Capitol Float, only asking for full settlement amount. Due amount not showing in app and only full settlement amount is active.
Complaint comments 

Comments

I have MMT travel finance. Today 4th August, 2019 when i was trying to book flights the MMT travel option in not showing in the payment page. I attached the screen shots for further details. Very bad experience with MMT.

asifteenage's [Complaint's author] reply, Aug 5, 2019
Bad luck, this is happened to many of us .. MMT trip and Capitol float is going to ruin your cibil score.

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