[Resolved]  MakeMyTrip India — mmt travel finance not working

I have mmt travel finance of rs.200000 through capital float.. It is appearing in my mobile app and whenever i am going on the final payment page their is no option to use this credit facility. I tried more than 10 times to contact make my trip customer care and when they hear why its not appearing there. And issue is not getting resolved. When i called capital float customer care they says everything is fine from our side you need to speak to mmt customer care.

I don't know but problem is not getting resolved and feeling i am dumped by this offer.

I have also attached of website payment page.
+2 photos
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Jun 17, 2019
Complaint marked as Resolved 
Issue is resolved and happy to use the services..
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
May 31, 2019
MakeMyTrip India Customer Care's response
Dear gadajignesh,

Greetings from MakeMyTrip!

We are sorry to read about the issue.
Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly.

We thank you for writing to us.

Regards,
Team - MakeMyTrip Care
Complaint comments 

Comments

I have mmt travel finance worth Rs.200000. And i have booked tickets before also through this process but from last 1 week whenever i reach to the final stage of payment the mmt travel finance option is missing and this is happening from last 10days and i have tried a lot of times but no changes... When i contact the capital float they are saying everything is fine from there side. Kindly resolve this problem. Where i have balance too.Thank you

Hi
I m vipin my mmt finance service not working plz do something

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