[Resolved] MakeMyTrip India — mmt wallet cashback a big fraud... daylight cheating!!! | |||
Iam a regular customer of mmt and i recently booked delhi-sfo-delhi return ticket (Air india) worth rs 1, 87, 000/- from "make my trip" website just because i was getting rs 11000/- as a bonus cashback in my wallet. Although booking directly from air india was approx 5000 cheaper but i was tempted by this 11000 cashback offer. Later when i tried to use my wallet, to my utter disbelief i was informed that either i can use 5% of the booking amount or rs 500 from my wallet whichever is lower.. Omg is this some kinda joke??? This is daylight robbery and a big fraud.. You guys are cheaters number one... Remember mmt guys, customers are very unforgiving and bad word spreads like crazy... You have not only lost one customer but my entire friend circle, my entire family members and my entire business circle wont buy from you anymore. This is ridiculuous!!! Was this information helpful? | |||
Oct 12, 2017 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Oct 07, 2017 MakeMyTrip India Customer Care's response Dear darpansuri, Greetings from MakeMyTrip!! We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience and delay in response. Further, in reference to your complaint please be advised that, with every offer where we are providing bonus amount in Wallet we always mentioned the terms & conditions of wallet usage. We being a customer centric organization believe in transparency. Please refer below URL for the Wallet amount usage which is attached with every offer : https://www.makemytrip.com/mywallet/ Assuring you best of our services. Team-MakeMyTrip Care | |||
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They hide behind the Terms and conditions and cheat the customer. Also the cashback wallet amount has an expiry so you will have to use an insane amount of money booking through MMT just to use the cashback and that will give them more business.
Its just best to forget amount that wallet money as its not real money anyway and NEVER use MMT again.
Most importantly tell all of your friends and colleagues about this daylight robbery!!!