[Resolved] MakeMyTrip India — Money Charged on Hotel Booking for free Cancellation

Riddhi Momaya

from Mumbai, Maharashtra

Address:

India

My booking for 19 to 22 November was done for Mahableshwar and when I cancelled, it is showing No refund where in Free Cancellation was applicable till 16th November 2020.
I want my refund processed as soon as possible and I want immediate response on this note.
My refund amount is 10805.
Kindly look into this matter and I need immediate response from your end.
The voucher is attached for your reference which shows free cancellation.

+1 photos

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Nov 12, 2020

Complaint marked as Resolved

Two of the MMT Executives Soumen Das & Arka helped me in resolving my issue by clarifying the process of cancellation. Thank You for the positive and immediate response to my query.

MakeMyTrip India customer support has been notified about the posted complaint.

Nov 11, 2020

Updated by Riddhi Momaya No refund initiated or no steps takrmen from their end...
Worst