[Resolved]  MakeMyTrip India — money debited but booking failed

I tried to book a flight roundtrip ticket on your app and it was of 4200 inr, which i paid using upi, and the amount got deducted from my account but the booking failed, the transaction id of the payment is p1903102140094223220645 so i want my money back, and there help desk is helpless, they are telling me click on some tag but it doesn't exist. There mail is not being monitored, now i don't know, how will i get refund.
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Apr 12, 2019
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Mar 12, 2019
MakeMyTrip India Customer Care's response
Dear Lina Borah,

Regret the inconvenience!

We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID/email address so that we can assist you further.

Regards,
Team- MakeMyTrip Care
Complaint comments 

Comments

Amount deducted through UPI payment & not received any Booking ID or tickets. Got SMS that amount is deducted. How do I get my money back.

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