[Resolved]  MakeMyTrip India — money deducted but booking failed

I have been trying to book starottel hotel in ahmedabad paying rs. 11633 via google pay. Money got deducted from my account, but booking failed. I need to get back my money asap. There is no response from the customer service team of make my trip even after repeated messages, except for the automated chat bot response. I have also mailed them regarding the issue. Please do the needful and pay back my money as soon as possible.
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Jun 8, 2019
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
May 07, 2019
MakeMyTrip India Customer Care's response
Dear Jitha,
Regret the inconvenience
We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further.
Regards,
Team- MakeMyTrip Care
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