[Resolved] MakeMyTrip India — money deducted but ticket not booked - request for refund

Siddharth Agrawal007

from Nashik, Maharashtra

Address:

411013

Hi team,

I booked a flight with make my trip, details:-

Indigo departing 10/02/2019 00:45 arriving 02:05 pnq to nag
Flight no. 6e 284,

My bank account with bank of india
Account no. [protected]

The money is deducted but the flight is not booked, hence please help me get my refund.

Total amount paid in rupees 13237/-
My make me trip registered mobile number is : [protected]

And registered email id is : [protected]@gmail

*please help me in getting my refund*"

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Mar 30, 2019

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2019

MakeMyTrip India Customer Care's response Dear Siddharth Agrawal007

Greetings from MakeMyTrip,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused and delay in response.

In reference to your complaint, we have tried to find out any transaction details for Inr 13, 237/- with the help of provided e-mail and mobile number however, we did not found any details. We request you to please raise a chargeback dispute with your bank if in case the amount is not auto credited back in your account from your bank’s end.

It is unfortunate to note that your recent experience with us has not been up to your satisfaction.

We hope this matter will not prejudice your view of Make My Trip and we look forward to assisting you with your future travel plans.

Regards,
Team-MakeMyTrip Care