[Resolved]  MakeMyTrip India — Money deducted but Ticket not booked till now

I booked 2 tickets from MMT app for 13 th feb 2021 (Ahemdabad to Bhopal flight - 6E7166) on 1st feb 2021. Payment was done through BHIM app (screenshot attached). After the payment made, money got deducted from my Bank account but booking ID didnt generate and i have not received ticket till now. I have been continuously following up MMT on facebook and Twitter as no formal procedure is in place to directly call to customer care. I want my money to get refunded as no ticket has been booked against the payment that has done from my end.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Feb 15, 2021
Complaint marked as Resolved 
MMT has refunded the amount
MakeMyTrip India customer support has been notified about the posted complaint.
Feb 04, 2021
Updated by ashishsijeria
I really appreciate consumer complaints for your efforts. MMT has initiated the refund process (message received from MMT attached). As soon as I receive my money from MMT. I will close the complaint.

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8075
    Pending
    0
    Resolved
    3068
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information