[Resolved] MakeMyTrip India — money deducted twice but single booking happened | |||||
During first time booking it showed the booking was failed bu mone deducted, so i tried second time. But second time also the same thing happened and thus my money deductedd twice. I got a mail of confirmed booking with one booking id. So i am not getting any track of my second booking although my money has been deducted from my account. What should i do in this case? And how can i connect to any mmt representative? Kindly guide me. Was this information helpful? | |||||
Feb 8, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Jan 08, 2019 MakeMyTrip India Customer Care's response Dear Roshni DeeptiWe were looking into your concern but have found that a few important details are missing. Please provide us with the following details: - • MakeMyTrip Booking Id. • Correct Email address or number entered at the time of booking. We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care | |||||
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any document confirming deducted from te account.
The author is advised to address the complaint with exact request
with the reference on the exact rnsaction for refund to the bank - the card issuer.
Resaon: no prove of any reservation / service / receipt had receved by bank account user.
The duty of the bank is to issue the decision on refund within 15 days follwoing your complaint, if in India.
In 15-21 days, if no refund received, the solution is to start a civil case in a local court only.
The expected expences for legal civil matter can be:
- government fees [ from 200 or from 2000 ruppes ] + own efforts,
- legal fees for assistance of a lawyer or of legal professional [ from ~8000 rupees] + own efforts
The fair court shall award all reasonable losses, moral compensation, paid fees by judgement.
I am not associated with the above air carrier / government.
Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}=@