[Resolved] MakeMyTrip India — money deducted without booking the ticket

 
1 Review
India
 Shibin Sha on Aug 15, 2019
I tried to book flight ticket on 7th of august and 19427 inr money deducted without confirming the booking. Its been 9 days after this. I tried to contact in all the way with mmt customer care. Pathetic customer care services with no intention of resolving the issue. Still no proper response from mmt.
Even the help option in the app is not giving proper response

money deducted without booking the ticket
money deducted without booking the ticket
Complaint marked as Resolved 2019-10-05 01:49:18

Complaint Status


[Aug 15, 2019] MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
MakeMyTrip India Customer Care's response Sep 03, 2019
Dear Customer,

Apologies for the trouble caused to you

We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further. You may also share the E-mail address or the phone number which you used at the time of booking.

Regards,
Team- MakeMyTrip Care
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    MakeMyTrip India - money deducted without booking the ticket