[Resolved] MakeMyTrip India — money taken and ticket not booked. refund not processed

[Resolved] MakeMyTrip India — money taken and ticket not booked. refund not processed

S samueljn from Chennai, Tamil Nadu

We have booked a bus ticket for 702 on 16/02/2019. Payment has gone through successfully through my credit card. But we didn't get the ticket. When we followed up with mmt, they say that they don't have any details. Bank confirmed that the payment is successful. Bank has provided the following details: Auth code : 091292 Arn/tid : 78200784 I have followed up with mmt support and their support is the worst in the world. Their agents are very rude and arrogant. All the cases i have opened so far, they have simply closed without a resolution. Ticket raised so far with mmt: [protected] [protected] [protected] [protected] [protected] [protected] [protected] [protected] Was this information helpful? No (0) Yes (0)
Apr 28, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Mar 25, 2019 MakeMyTrip India Customer Care's response Dear Sameuljn, Regret the inconvenience! We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further. Regards, Team- MakeMyTrip Care
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Comments

zakwaan

from Mumbai, Maharashtra

Hi Team,

I have booked the ticket from lisbon portugal to amsterdam from 16th Mar to 17th Mar by make my trip the amount has been deducted but i have not got the ticket and i am getting the below error while i try to go to my travel.
please send me my ticket so i can visit easily.

Regards,
Mohsin Mirajkar
[protected]