[Resolved] MakeMyTrip India — my booking with royal arena | |
Hi i recently booked a hotel at royal arena in bodrum. I was given a lower category room from the one i booked. When i spoke to the manager they said they do not have a room like that in the hotel. I have all pictures to show the room i was offered bs what i have booked. I have been complaining and waiting for a reply with mmt since 2 days now but no response Was this information helpful? | |
Jun 23, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support May 22, 2019 MakeMyTrip India Customer Care's response Dear Shambhavi, Regret the inconvenience We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further. Regards, Team- MakeMyTrip Care | |
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