[Resolved] MakeMyTrip India — negligence & no care & concern shown by mmt for passengers travelling to andaman

rsahasra

from Mumbai, Maharashtra

Address:	Gurgaon, Haryana
Website:	www.makemytrip.com

Booking ref # nl[protected]Passenger name - sameer kulkarni)

Sameer kulkarni is my son in law & recently got married to my daughter (Shreya) sameer & shreya both live in usa & now travelling to andaman.

Grievance - though cyclone alert was published even on 3rd january 2018 no proactive measures were taken or even intimation given to passengers. Instead local police alert given yesterday (Sunday) about preporning the ferry from neil island to port blair was neglected by mmt & as a result all passengers of mmt are caught at neil island. We request mmt to bear addtional costs for hotel booking as well as additional expenses towards rescheduling the flight. We are worried & concerned since they have to take return journey flight to usa on 10th january 2019. Mmt is not taking any precautions about passengers cought in cyclone

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Feb 25, 2019

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Jan 07, 2019

Updated by rsahasra It is very unfortunate that we are not getting any support & help from MMT even though situation is serious & we have been making repeated follow ups.

Verified Support

Jan 25, 2019

MakeMyTrip India Customer Care's response Dear rsahasra

Greetings from MakeMyTrip

In reference to your concern, we apologize for delay in response further, as checked the concern was for old date so we have reason to believe that issue has got resolved.

Thank you for writing to us.

Regards,
Team-MakeMyTrip Care