[Resolved] MakeMyTrip India — nn[protected]. international ticket (date change automatically in application while clicking on final submissions

canaveenjoshi92

Address:

Bhilwara, Rajasthan

Dear make my trip,

I am very disappointed with this technical error while booking my ticket. I am shoked how it is possible while booking tickets the date automatically got change once we confirm and come on the second page in the mobile application. Due to this error i got wrong tickets and while checking with customer care they are introducing huge penalties for this. Which is totally irresponsible. Request you to please check my matter and give me the justice asap.

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Mar 12, 2019

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Jan 21, 2019

Updated by canaveenjoshi92 I want fast resolution else it will cost me too. because I have already booked and made all arrangement in Bali like the hotels and other packages. request you to take this on priority and provide the justice by today.

Verified Support

Feb 06, 2019

MakeMyTrip India Customer Care's response Dear canaveenjoshi92

Greetings from MakeMyTrip

In reference to your concern regarding your International flight booking, as checked our management team has worked on your case on your complaint on Twitter and post validating the case with our tech team, advised you that there was no error at our end for the incorrect booking. Hence we humbly deny to honor the case. We apologize for delay in resolution and response. We thank you for writing to us.

Regards,
Team-MakeMyTrip Care

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Comments

canaveenjoshi92

I want fast resolution else it will cost me too. because I have already booked and made all arrangement in Bali like the hotels and other packages. request you to take this on priority and provide the justice by today.