[Resolved] MakeMyTrip India — no money is refunded | |||
Hi, I had booked round trip flight jet airways (9w-433) and indigo airlines (6e-459) from bom to ixe, although e-ticket showed as it is confirmed later both the flights got cancelled and also no money was refunded. Kindly requesting you to refund money asap Flight details: 1. Booking id: nf[protected] Date: mon, 15 apr '19 - mon, 15 apr '19 Flight: jet airways (9w-433) Passenger name: anil calistus dsouza Pnr : tsdyvg E-ticket no. : 589-[protected] Flight details: 1. Booking id: nf[protected] Date: mon, 22 apr '19 Flight: indigo airlines (6e-459) Passenger name: anil calistus dsouza Pnr : vy4cqb E-ticket no. : vy4cqb Was this information helpful? | |||
May 25, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Apr 22, 2019 MakeMyTrip India Customer Care's response Dear Jevita, Regret the inconvenience! In reference to your complained, our team is following up and in constant touch with Jet Airways to get updates on your booking refunds and will keep you duly informed about the status of your refund. We will process the refund as soon as we receive it from the airline. Viewing their current situation, it is likely to take some time. We are unable to commit any timeline at the moment however rest assured that our team is working tirelessly to fast track the refund process for all our customers and you will be notified with the latest update/s. Regards, Team- MakeMyTrip Care | |||
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+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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We would like to confirm that the reservation stands confirmed and there is no flight cancellation under the booking reference number VY4CQB. Alternatively, you may visit http://www.goindigo.in or reach us at[protected] for further assistance.
Regards
Team IndiGo