[Resolved]  MakeMyTrip India — no money is refunded

Address:Mumbai City, Maharashtra

Hi,
I had booked round trip flight jet airways (9w-433) and indigo airlines (6e-459) from bom to ixe, although e-ticket showed as it is confirmed later both the flights got cancelled and also no money was refunded. Kindly requesting you to refund money asap

Flight details:
1. Booking id: nf[protected]
Date: mon, 15 apr '19 - mon, 15 apr '19
Flight: jet airways (9w-433)
Passenger name: anil calistus dsouza
Pnr : tsdyvg
E-ticket no. : 589-[protected]

Flight details:
1. Booking id: nf[protected]
Date: mon, 22 apr '19
Flight: indigo airlines (6e-459)
Passenger name: anil calistus dsouza
Pnr : vy4cqb
E-ticket no. : vy4cqb
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May 25, 2019
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2019
MakeMyTrip India Customer Care's response
Dear Jevita,

Regret the inconvenience!

In reference to your complained, our team is following up and in constant touch with Jet Airways to get updates on your booking refunds and will keep you duly informed about the status of your refund. We will process the refund as soon as we receive it from the airline. Viewing their current situation, it is likely to take some time. We are unable to commit any timeline at the moment however rest assured that our team is working tirelessly to fast track the refund process for all our customers and you will be notified with the latest update/s.

Regards,
Team- MakeMyTrip Care
Complaint comments 

Comments

Hi Jevita,

We would like to confirm that the reservation stands confirmed and there is no flight cancellation under the booking reference number VY4CQB. Alternatively, you may visit http://www.goindigo.in or reach us at[protected] for further assistance.

Regards
Team IndiGo

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