[Resolved] MakeMyTrip India — no refund, mmt cheated!

amansandc

from Sangaria, Haryana

Address:

19th Floor, Tower C, Building No. 5, DLF Cyber City, Gurugram- 122002, Haryana, India., Gurgaon, Haryana, 122002

I tried to book rail tickets with my account, and the money got deducted, with no booking.
Again i tried to book the ticket, this time also same thing happened.
Isn't it shameful!
Mmt charged me 2 times for something that i havent got.
The bitter part of the story is they are denying for any such transaction.
Even though i have transaction ids of well recognised and also from their partner phonepe.

Was this information helpful?

No (0)

Yes (0)

Jul 5, 2019

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

May 31, 2019

MakeMyTrip India Customer Care's response Dear amansandc,

Greetings from MakeMyTrip!

We are sorry to read about the issue.
Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly.

We thank you for writing to us.

Regards,
Team - MakeMyTrip Care