[Resolved] MakeMyTrip India — no refund of failed booking

Prajoth Rai

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560032
Website:	www.makemytrip.com

I booked one ticket using mmt app. But i dint get any ticket not sms. Ticket didn't reflect in app also. Now when i called customer care they are giving the reason of entering wrong e mail id during booking.
Really mmt is cheating customer. After booking i called customer care also they confirmed me that ticekt didnt book after but now customer care giving different reason.
Kp kumar
[protected]

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May 6, 2018

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2018

MakeMyTrip India Customer Care's response Dear Prajoth Rai

We were looking into your concern but have found that a few important details are missing. As we are unable to found any transaction or booking with the help of provided contact number. We also tried calling to you to get the details but unable to get connected.

Please provide us with the following details: -

• MakeMyTrip Booking Id.
• Correct Email address or number entered at the time of booking.

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care