[Resolved]  MakeMyTrip India — no service provided and ticket amount is not refunded-international air ticket

Address:

201308

This has reference to the following booking codes with jet airways:

1. Booking code lebqqg - 1st june 2019, delhi to london for mrs garima bharadwaj and ms ishani bharadwaj

2. Booking code eyzesi - 21st june 2019, london to delhi for mrs garima bharadwaj and ms ishani bharadwaj


The make my trip booking id is nn[protected].


I have spoken to both jetairways and also makemytrip. The jetairways contact centre has informed that makemytrip has not cancelled the ticket, however, makemytrip is saying they have cancelled the ticket. I don't know whom to believe.

It has been almost three month that my tickets were cancelled and the amount held by makemytrip is over inr 93, 000/-. I have spoken to the travel agency several times, but there is no transparency in the system. When i will get the money, makemytrip says it is in process - i don't understand what process it is. Where in the process this is right now.

Please help to return my hard earned money back. Makemytrip should refund their commission fees even if jet airways is not giving them the money.