[Resolved] MakeMyTrip India — No updating done for flight timing changes

Rohan Maskay

from Delhi, Delhi

Jan 7, 2017

Website: www.makemytrip.com

I request the make my trip team to please look into their website and desire to bring their attention to an obvious glitch.
Whenever the flight timings are altered by the respective airlines the same is not being updated in MMT website. This leads to a lot of confusion and flight getting missed. Other portals like ibibo are promptly updating the timings in their websites.
For me, i have always preferred make My trip but recently proper care is has not been taken for updation.
My flight timings of Delhi to Nagpur still shows 21:10 as the departing time for flight 6E-894 whereas it has been changed to 19:55 on flight 6E-221.

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Feb 26, 2017

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2017

MakeMyTrip India Customer Care's response Dear Rohan,

Greetings from MakeMyTrip!!

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.

Team-MakeMyTrip Care

Verified Support

Jan 21, 2017

MakeMyTrip India Customer Care's response Dear Rohan,

Greetings from MakeMyTrip!!

We are sorry to read about the issue, In reference to your complaint regarding the schedule change of the flight.
As we have checked and found that you have successfully boarded the flight.

Kindly do let us know for any further assistance required for booking.

Regards
Team-MakeMyTripCare.

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Comments

Rohan Maskay

from Delhi, Delhi

Jan 14, 2017

Dear MMT team... The ticket was in the name of Mr Bhimrao Maskay and Mrs. Pratibha Maskay. The email used was [protected]@gmail.com. Booking id was NF[protected].

Rohan Maskay's [Complaint's author] reply, Jan 14, 2017

Comments
Ro Rohan Maskay
0 minutes ago

Dear MMT team... The ticket was in the name of Mr Bhimrao Maskay and Mrs. Pratibha Maskay. The email used was [email protected]. Booking id was NF7261679022097.