[Resolved] MakeMyTrip India — no way to use my wallet in makemytrip while paying.

darthpool

from Bengaluru, Karnataka

Address:	560017
Website:	makemytrip.com

A) i have 500+ bucks in my wallet, right now.
B) i'm on the final payments page.
C) i'm logged in.
D) but, no friggin way to use the money in my wallet.

Make my trip is just openly making a fool of everyone with it's ponzi schemes. I'm surprised, there are not many complaints on this, when the internet and quora is filled with questions from naive consumers asking around on how to use the money in their wallet, while the cheeky mmt so easily get's away with apologizing to just one o[censored]s.

And here i thought, it was the mnc's that rob us, and indian companies like mmt are meant to empower us indians.

Well played mmt.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Aug 6, 2018

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2018

MakeMyTrip India Customer Care's response Dear darthpool

Greetings from MakeMyTrip!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

Further, in reference to your complaint, please be advised that we have validated your case and as per screen shot provided found that there is a discount coupon code applied and as per terms & conditions of any offer (wallet/discount offer) two offers cannot be combined in a single booking until specified in T&C’s. That is the reason wallet amount is not getting applied since discount coupon is already applied.

Regards,
Team-MakeMyTrip Care