[Resolved]  MakeMyTrip India — non issuance of booked room by the hotel.

The undersigned had booked two rooms in hotel zara grand, delhi (Booking idnh[protected], pnr[protected].
The undersigned had made a request on 11th morning to [protected]@oyorooms.com, requesting of late check in.
Accordingly, we arrived at 11.45pm at the hotel, but were denied rooms, on the reason that they do not have any connection or responsibility with oyo, and have repeatedly informed them about their stand.
I had to search for another hotel with my family, at midnight, and was put to much hardship. I demand total refund of the payment made towards hotel reservation.
Was this information helpful?
No (0)
Yes (0)
Feb 4, 2019
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2019
MakeMyTrip India Customer Care's response
Dear Sureshkumar E

Greetings from MakeMyTrip!!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly.

Regards,
Team-MakeMyTrip Care
Complaint comments 

Comments

I booked two times train ticket through make mytrip 1 st time one members ticket not confirmed and amount has not been refunded, and another time i am trying not to cancel my booking showing charting done and also trying file TDR, every time showing try again,

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8074
    Pending
    0
    Resolved
    3068
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information