[Resolved] MakeMyTrip India — non-issue of gst invoice

Sarma Paints Manufacturing Pvt. Ltd.

from Guwahati, Assam

Address:	Kamrup Metropolitan, Assam, 91
Website:	www.makemytrip.com

Dear sir/ma'm,

On booking hotel on 28-09-18 in favour of agarwal store with gstin no.18abipa4275e3zt on make my trip, no gst bill was issued to us. Also, on making a call to customer care, they denied of issuing any kind of gst bill against it.
For reference, please check the details below:

Booking id:nh[protected]
Pnr: [protected]
E-mail id:[protected]@gmail.com

Kindly clarify us the issue against gst bill at the earliest.

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Dec 11, 2018

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2018

MakeMyTrip India Customer Care's response Hi Sarma Paints Manufacturing Pvt. Ltd,

Greetings from MakeMyTrip!!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we have checked it with the hotelier and the hotelier has not shared the invoice.

We had a discussion with our management team on this and we have already advised you that we can process the refund of the tax amount.

Please share your consent against the reference#[protected].

Assuring you best of our services.
Team-MakeMyTrip Care