MakeMyTrip India — Non receipt of Flight ticket cancellation amount

Address:	BSNL, PORT BLAIR
Website:	Make my trip

I booked one flight ticket on Go FIrst on 7/5/23 for Port Blair to Chennai and PNR NO. T7CU4P. That flight was cancelled. So I Cancelled ticket. I received mail from GO air refund team as
Dear Smart Flyer,

This is with regards to your reservation with Go First of PNR T7CU4P. The applicable refund of INR 9653 has been processed to the same mode of payment as follows:

If paid via net banking / debit card, the same shall reflect in your account within seven days
If paid via credit card, the same shall be credited to your credit card account
If paid via travel websites/ travel agent, the same shall be refunded to the travel agent within three working days who will process it to you, request you to please contact them directly
Regards,
Team Go First.
And I cancelled in Makemytrip also and received message as
Booking for Palanimurugan C was cancelled. We will initiate the refund as soon as we receive the amount from airline in our bank account.
Cancelled on 20 May
One Way Flight
Booking ID
-
NF2C17VJYKXUV3L77719
But till date amount not refunded and not found any update also. Kindly resolve the issue as soon as possible.