MakeMyTrip India — Non-receipt of refund on flight ticket cancellation

N 07.12.2022 I booked flight tickets for 8 persons vide PNR VRZUHG for 21.01.2023 in Indigo flight 6E-873 from Kolkata to Bangalore through make my trip site. For some reason, ticket booking was not showing in make my trip site but I can view the flight booking through Indigo site.
However, after some days I had to cancel 2 flight tickets for some medical emergency, which I cancelled on 19.01.2023 through Indigo site only as flight ticket booking was not reflecting in make my trip site. I got cancellation confirmation also from Indigo, but yet I have not received the refund amount back in my account. Attached is the cancellation confirmation for your kind reference.

Please look into the matter urgently and arrange to refund my money back at your earliest convenience.

Looking forward to hearing from you in this regard as soon as possible.

Thank you
Debasish Das
Contact mail id : [protected]@gmail.com