MakeMyTrip India — not received the invoice for my flight ticket

Address:	560037
Website:	Make My Trip

I have booked a domestic flight ticket on sep 18th and i have completed my trip as well but still i dint received the in-voice for this trip. I have been following up with the mmt customer care since sep 22nd but getting the same response as wait for 24/48hrs and i have raised a complaint on mmt website and escalated to level 4 but still no luck. I don't know what is the meaning of escalation level in mmt. Are the people really work or simply passing the time. I have asked the customer care executive to transfer the call to his supervisor or manager but they said yes and kept my call hold for 20 mins. Really i am fed up with this service. I have to submit the bills to my company to claim the trip expenditure of 65000. Will mmt pay me this amount as because of these mmt useless work i am unable to claim the trip expenses. I want to raise a sever complaint about this useless service and commitment less guys.

Booking id nf[protected]
Name - vikram
Mobile - [protected]