[Resolved]  MakeMyTrip India — not refunding my amount - booking id nc[protected]

Address:bhoganahalli rd, 560103

I booked my flight ticket and cab from makemytrip. Cab timing was 11 am on 12th sep. After calling so many times to cab driver & your customer service, i didn't get any response from anyone. Because of your poor service only, i was running late. So i sent message at 11.10 am via twitter. Again i booked another cab and paid double the amount but i reached at airport at the last minute and not allowing me to enter for check-in. After requesting there, they allowed me to check-in.

As you have confirmed the cab service and i paid the full amount, still you didn't provide the service. Requesting several times, you didn't refund my amount yet. When do you refund my amount?
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Mar 16, 2020
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2020
MakeMyTrip India Customer Care's response
Dear Abinash,
Apologies for the trouble caused to you
We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the correct booking ID so that we can assist you further. We are unable to trace the details with the email address and phone number provided by you.
Regards,
Team- MakeMyTrip Care
Complaint comments 

Comments

Hello Team,

I am unable to use the MMT Travel finance options for sometime. Not sure what the issue is I can see it on the home page but on the booking page it's not there. Spoke to Capital float and they informed it's something to do with make my trip. Can someone look into it.

Email- [protected]@gmail.com

Regards
Roshan K Dubey
Flight was inoperative and refused to give refund of my ticket

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