[Resolved] MakeMyTrip India — not satisfied with the way my case is being handled ( booking id nn[protected] | |||||
Hello This is Neha Arora and this is regarding my Booking id NN[protected] have been trying to get my issue resolved since 7 June. I am not at all satisfied by the way my case is being handled. I could not board my flight as i could not web check in due to some error from your side or the airlines I don’t know but despite having e tickets in my hand i was not able to board the flight ( i was told to buy my boarding passes and luggage fee for 60€ and 45€ each respectively) I just want my tickets amount to be refunded which i had paid already. Neither the airlines nor MakeMyTrip wants to take the responsibility. I need to talk to a Senior Authority regarding this Thanks Neha Arora Was this information helpful? | |||||
Sep 6, 2018 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Jul 25, 2018 MakeMyTrip India Customer Care's response Hi Bhawan, Greetings from MakeMyTrip. We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly. Assuring you best of our services. Team-MakeMyTrip Care. | |||||
 2 Comments | |||||
Comments
I have booked a train ticket from jammu to delhi. I have made payment through net banking. The fare of Rs 970 has been deducted from my account bt I didn't received any confirmation mail or sms. Please refund my money.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
39%
Complaints
8075
Pending
0
Resolved
3068
+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
View all MakeMyTrip India contact information
Now its showing that there is no refund
Why such a fraud
I should have taken a screenshot when it was promising
Otherwise i would not cancel and rebook