[Resolved]  MakeMyTrip India — pathetic service by intermediate and customer care employee

Address:

Ajit nagar,patiala.

Dear team,
I had booked a hotel from mmt yesterday :royal castle" and i make a payment of rs 864 for that, but when i reached their they denied that we did not received your booking and they did not allow us.
We face difficult time their bcz we do not have any other option at that tym it was too late at 8:30pm. We feel that we harrased by you and your intermediate.
Your services are very good as we saw your advertisement but when we face the reality of your services, it is pathetic as we treated yesterday..
My payment should be refunded because we did not use your service. When we call your customer care for help on dates 05/05/2019 she put me on hold for 20 minutes and did not get any revert and then finally i cut the call, without any resolution.

Regards
Virpratap singh
Mmt registered number : [protected].