[Resolved]  MakeMyTrip India — payment not received for cancelled bus

Address:

MakeMyTrip India Pvt. Ltd., DLF Building No. 5 Tower B DLF Cyber City, DLF Phase 2 Sector 25, Gurugram, Haryana 122002, India, Gurgaon, Haryana, 91

Sub: transaction no : nu[protected] pnr no:94yygf5y ticket no: xskk[protected] for journey from agra to delhi on 07th august 2019- bus cancelled
Ref: my emails dated 17.08.19 and 27.8.19 to [protected]@makemytrip.com and forwarded to [protected]@upsrtc.com
Sir,
I booked above bus ticket to travel from agra to delhi on 7.8.19 through make my trip site and paid rs.1181/- from my account through debit card. But on the day of travel (7.8.19) the bus was reported as cancelled by the staff in counter at isbt, agra. His cancellation certificate is embedded on the body of the ticket print-out. The scanned copy is enclosed for your information. Thereafter i complained in [protected]@makemytrip.com and forwarded the same to [protected]@upsrtc.com to get refund. The complain references are as above. Till date neither i have got refund nor any response. Hence, i brought it to your notice to redress my grievance and arrange to credit the amount in my undernoted account without further delay.
My a/c particulars
No. [protected]
Bank: state bank of india
Branch: jagamohan nagar
Ifsc no. Sbin0020725

Thanking you’
Yours sincerely,
Ajit kumar mallick
Res: 696/8 gandamunda, po: khandagiri,
Bhubaneswar - 751 030 (Odisha)
Mob no.[protected]