[Resolved] Makemytrip India — poor customer services.(cancellation is not possible)

 
2 Reviews
Kollam, Kollam District, Kerala, India
 kaypeegee2003 on Jun 4, 2019
A cancellation request was sent to rail service of make my trip as the customer care wont respond after 6.30pm. Poor app interface won't allow me to cancel the same my booking reference was

Tax invoice
Advance receipt voucher no :

[[protected]]

Invoice no.

[[protected]]

Date

30-may-2019

Place of supply :

Haryana

Booking id:

Nr[protected]

https://supportz.makemytrip.com/Mima/BookingSummary/
Was provided which was also not working.

Complaint marked as Resolved Jun 6, 2019

Complaint Status


[Jun 04, 2019] MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
MakeMyTrip India Customer Care's response, Jun 05, 2019
Dear kaypeegee2003 o,

Greetings from MakeMyTrip!

We are sorry to read about the issue.
Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly.

We thank you for writing to us.

Regards,
Team - MakeMyTrip Care
Updated by kaypeegee2003, Jun 06, 2019
I would not have lost my money if I had booked through irctc, on contrary I thought of better services from MakeMy Trip. They have poor(est) customer service and response team, works against customer interest.

poor customer services.(cancellation is not possible)
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Not correct timing Jammu sae 11 bje gadi niklti hai or Chandigarh adhe raste m hi utar deti hai not satisfied jamna travel..πŸ‘ΏπŸ‘ΏπŸ‘Ώ

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    Makemytrip India - poor customer services.(cancellation is not possible)