[Resolved] Makemytrip India — poor customer services.(cancellation is not possible)
Kollam, Kollam District, Kerala, India
Kakaypeegee2003 on Jun 4, 2019
A cancellation request was sent to rail service of make my trip as the customer care wont respond after 6.30pm. Poor app interface won't allow me to cancel the same my booking reference was
Advance receipt voucher no :
Place of supply :
Was provided which was also not working.
Complaint marked as Resolved Jun 6, 2019
[Jun 04, 2019] MakeMyTrip India customer support has been notified about the posted complaint.
Verified SupportMakeMyTrip India Customer Care's response, Jun 05, 2019
Dear kaypeegee2003 o,
Greetings from MakeMyTrip!
We are sorry to read about the issue.
Please accept our sincere apologies for the inconvenience caused.
In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly.
We thank you for writing to us.
Team - MakeMyTrip Care
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