[Resolved] MakeMyTrip India — post sale services booking id nf[protected] | |||
Flight for Delhi-Kullu via chandigarh on 24.06.19 was booked. Flight from delhi to chandigarh was cancelled and my seat was rescheduled from 5.40 am flight to 11.15 am flight which created misconnection from connected flight. On contacting MMT I was redirected to Air India instead of providing any solution. (Bad experience no. 1) with personal efforts could get matter resolved and got ticket in 6.45 am flight. I requested MMTthrough customer care to mail me reissued ticket. MMT responded promptly and sent me two mails but instead of appending reissued confirmed tickets, they sent me old cancelled tickets each time. (Bad experience no. 2) Is it the kind of service expected from a travel agency? Very sad and annoyed. Was this information helpful? | |||
Aug 12, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Jun 28, 2019 MakeMyTrip India Customer Care's response Dear Customer, Greetings from MakeMyTrip.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly. We thank you for writing to us. Regards, Team - Makemytrip | |||
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