[Resolved] MakeMyTrip India — providing private passing taxi with bad condition and unfit driver | |||
Dear sir, this complain is not for any refund. I would lie to bring to your notice that i had taken package online and ref no. Crm id :[protected] and your representative name is mr. Sumitkumar. Here i wish to high light that mr. Sumit kumar has proved us very bad inova without taxi passing car which has occurred the accident in dharamshala. We are lucky that we are alive because driver has suffer paralysis attack during the running car. Even though i took the driver in hospital and gave all medical treatment which was possible from my side and gave statement to police department for better medical treatment in favor of driver during this procedure i have called no. Of times to your representative and transporter but unfortunately no one has support me and only asking for medical expenses which was shocking for me because i have very good experience of mmt in my leh ladakh trip but i was surprise this time and feeling bad for your service. My two days are west during this trip but from your side no one is interested for saving the life of driver which i think shameful for mmt. I personally request you to refer my trip and take my all complains from your representative mr. Sumit kumar which is essential for your prestige and your good will because you should know what practices are going in your group. Once again i personally request you to please arrange your representative for collecting more information because my english is not good so i cant describe all matters in proper way. My interest is only to highlight the real fact with regards nikhil pandya mobil no.[protected] Was this information helpful? | |||
Jul 2, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support May 31, 2019 MakeMyTrip India Customer Care's response Dear Harmish Pandya, Greetings from MakeMyTrip! We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly. We thank you for writing to us. Regards, Team - MakeMyTrip Care | |||
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