[Resolved]  MakeMyTrip India — Put me on hold for just checking where my flight details

Address:Mumbai City, Maharashtra, 400061
Website:www.makemytrip.com

Not at all reliable . Where the hell do i go whom do i complain feel helpless. The agent which i was given whose name is Anisha Thakur is not even responding even after calling her ten times . Worst experience ever never book a holiday from here . They just dont care.

If you respect your customer kindly contact me and resolve my concerns .


Ill give you a screenshot of when i contacted the customer care the time they put me on hold 20 freaking mins . I will seriously take action against you guys if you dont resolve my concerns.


My booking id : IN1603B0S005299
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Aug 8, 2021
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
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Comments

Dear Mr Shah,

Greetings from MakeMyTrip!!
We regret the delay in response from our end. Understand the investigation is taking a bit longer than expected but rest assured we will close the matter at the earliest.
In future, should you require any other assistance, please visit https://support.makemytrip.com/customersupports.aspx?actiontype=COMPLAINTS .

Assuring you best of our services.

Team-MakeMyTrip Care
Dear Raheel,

Greetings from MakeMyTrip!!

We sincerely apologize for the inconvenience, as we have checked and found that confirmation vouchers has been shared with you on 29th April16. Kindly do let us know for any further assistance required for booking.

Assuring Best services.

Team-MakeMyTrip Care.

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