[Resolved] MakeMyTrip India — refund against flight cancellation

[Resolved] MakeMyTrip India — refund against flight cancellation

S sudeshnas from Bengaluru, Karnataka

Tried cancelling the upcoming round flights with makemy trip (Booking id - nf[protected]) from kolkata to bangalore and bangalore-bhubaneshwar-kolkata on 2nd december and 19th january respectively. But could not because they are not responding to my phone calls to sort the matter out. Even the refund amount is not being shared with me and there is a lot of discrepancy in the amount. Customer care numbers are non responsive even the e mails are worthless. Please help to sort this out. Was this information helpful? No (0) Yes (0)
Nov 25, 2018 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Oct 05, 2018 MakeMyTrip India Customer Care's response Hi sudeshnas, Greetings from MakeMyTrip!! We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly. Assuring you best of our services. Team-MakeMyTrip Care Verified Support Oct 10, 2018 MakeMyTrip India Customer Care's response Hi sudeshnas, Greetings from MakeMyTrip!! We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we have checked and found that your cancellation has been done and the applicable refund has been processed. Assuring you best of our services. Team-MakeMyTrip Care
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