MakeMyTrip India — Refund amount @ (nf[protected])

Address:	Gurgaon, Haryana, 500016
Website:	www.makemytrip.com

I had requested for cancellation of my flight (Nf[protected]), at the time of cancellation refund amount was showing 1780/- and have selected the reason "flight postpone/pre poned", they have sent confirmation mail on 27th @ 12.47 pm about my cancellation with link to check the status and refund amount.

Have checked the same and refund amount was showing 1780/- only, on 28th got a call from customer care representative (Mr. Amit) and he was explaining about refund amount and he was clamming refund amount would 480/- instead of 1780/-, when i have asked the same question how come 480, mr. Amit disconnected my call without giving any proper reason.

Now, they have initiated the refund amount 180/- instead 1780. No, where in the mail mentioned or confirmation over on my cancellation, when the system committed 1780/-, mr. Amit committed 480/- and system initiated 180/-.. How???

They least bothered about customers and simply disconnecting the calls without giving proper resolution.

I would request someone to take this initiate and take the action accordingly.