MakeMyTrip India — Refund amount not received- Reference No.[protected]

Address:Gurugram

Reference No.[protected] With reference to above complaint number, we have booked a ticket from chennai to Bengaluru on 12th June 9.00am in Make my trip.com. Payment got deducted and ticket confirmation not received. Customer care informed us to wait till 24 hours, if ticket not received then they will refund with in 72 hours and asked us to book new ticket. We have booked new ticket and travelled. However even after multiple follow up there is no proper response from the company. Their customer care team asked us to share account statement and the same has been done on 25th June 2022. Yet not received refund.
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