[Resolved] MakeMyTrip India — refund and compensation

shashank1512

from Pune, Maharashtra

Address:	Bangalore, Karnataka
Website:	MakeMyTrip

Pathetic service... Booked bus using makemytrip and the coarier shared the details for onboarding.
Waited for bus around 3 hours.. Called them many times.. Initially they said bus is coming and coming but after 2 hours they stopped receiving my call.

Details are:-
Thangamayil travels
Track live location of yourbus at http://s.yourbus.in/n9V.
Busno: ka51aa7077
Serviceno: bangalore-munnar-1030pm
Contact no: [protected]

Want refund and compensation for it asap. Lost around 50k for all my bookings in munnar. Please help me.

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Jun 8, 2019

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

May 06, 2019

MakeMyTrip India Customer Care's response Dear Shashank,
Regret the inconvenience
We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further.
Regards,
Team- MakeMyTrip Care

May 06, 2019

Updated by shashank1512 Booking id
NU[protected]