[Resolved]  MakeMyTrip India — refund for failed activity

Makemytrip have to refund me rs. 3400 for the activity which they failed to provide on 16/10/2019.

But the refund was not provided after 40days even after many failed calls and chat messages in makemytrip mobile app.

No reply to mails i sent.

Below is the mail i received from makemytrip.

... Mail content...

On thu, 12 dec 2019 at 9:30 pm, dhayalan wrote:
Do anyone follow up on this?

On wed, 4 dec 2019 at 12:45 pm, dhayalan wrote:
Hi,

Any update on refund status?

On fri, 29 nov 2019 at 1:51 pm, dhayalan wrote:
Any update on this?

On thu, 28 nov 2019 at 5:54 pm, makemytrip support wrote:
Dear sir,

Greetings from make my trip!!

Thank you for notifying us your query please accept our sincere apologies for the inconvenience you may have experienced in regards to your trip.

We would like to inform you that we are awaiting vendor's revert on this and will update you shortly.

Your association with us is deeply valued. Should you have any further questions regarding this matter, please let us know.

Thank you for your patience and support.

Regards,
Abnesh singh
Makemytrip
On sat, november 23, 2019 at 19:11 dhayalan wrote:
Hi, when can i expect the refund?

Thanks & regards
Dhayalan

On sat 16 nov, 2019, 6:48 pm, wrote:
Dear sir,

Greetings from make my trip!!

Thank you for notifying us your query please accept our sincere apologies for the inconvenience you may have experienced in regards to your trip.

We would regret to inform you that petronas twin tower could not be done today and we will refund inr 3400 charged for it.

Your association with us is deeply valued. Should you have any further questions regarding this matter, please let us know.

Thank you for your patience and support.

Regards,
Abnesh singh
Makemytrip

... Mail content...

So someone followup on this issue.