[Resolved] MakeMyTrip India — refund for not confirmed pnr

Mohammad Nayeem Ansari

from Delhi, Delhi

Address:	110025
Website:	makemytrip.com

I made a booking on 8th of october through flipcart it take me to makemytrip portal and when i booked te ticket amoount was deducted from account 4693.00 as i get 600 instant discount as i was using sbi netbanking. I talked to makemy trip customer care executive name are rehan khan reference id:[[protected]], (Rajni kumari) reference id:[[protected]] nf[protected], everytime these people told me that you wait for 1 day and 2 day... Already i waited for 14 dyas
Mobile number [protected]
Email address: [protected]@gmail.com
Have all the mail proofs with me whatever the commited to me. Please take my case seriously almost 14 dyas paased still i didnt't got my refund.
Or should i go to consumerforum

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Dec 10, 2018

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2018

MakeMyTrip India Customer Care's response Hi Mohammad Nayeem Ansari,

Greetings from MakeMyTrip!!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly.

Assuring you best of our services.
Team-MakeMyTrip Care

Verified Support

Oct 30, 2018

MakeMyTrip India Customer Care's response Hi Mohammad Nayeem Ansari,

Greetings from MakeMyTrip!!

Thank you for contacting MakeMyTrip Customer Support Team in reference to pending refund of INR 4693, for Booking ID NF[protected].

We sincerely apologize for the inconvenience caused due to delay in processing the refund.

We would like to inform you that we have initiated the refund of the amount INR 4693 from our end.

It will be credited within next 3-5 business days.

Assuring you best of our services.
Team-MakeMyTrip Care